$500 for one hour of on-site labor by one tech to replace a $10 part. Time included upsell effort.
They didn’t send the state inspector out, 2 different guys, they were negative, one was late, didn’t have enough materials, needed to come back. Still waiting for inspector, closing March 5. They didn’t explain the club information until too late.
Excellent service - your plumber cleared our drain very efficiently - he was very courteous
we broke faucet stem in our laundry and had to turn off our water. We have worked with Ben Franklin in the past and called them. They scheduled us for emergency service. The plumber who came was Eugene and he had done work in our house before. He did not have the needed parts in the truck but was able to shut off the laundry water and we could have water to the rest of the house until he could come back and fix the problem in the morning. Which he did.
Eugene diagnosed and replaced my garbage disposal with speed, left a clean workspace and I was pleased with the service.
Andrew is a total asset to your company! Very impressed.
Mike Marquart was excellent! He was very professional with his work and also was polite enough to answer all the questions I had for him as I have a number of projects going on here! He is very knowledgeable and I felt confident the job was being done right!